Role Overview

For candidates exploring design services jobs in Johannesburg, this WeConnect Service Agent role offers a grounded opportunity with room to contribute from the start.

Key Responsibilities

Support the team by managing service Delivery & FTTx Coordination.
Support the team by managing vendor Liaison: Place orders and maintain rigorous follow-ups with vendors to ensure all service -level agreements (SLAs) are met.
Take ownership of Commissioning: Oversee the timely delivery, testing, and formal handoff of services to operations or account management teams.
Take responsibility for the core day-to-day work expected of a WeConnect Service Agent.
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

A background that matches the practical demands of a WeConnect Service Agent role.
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.