Role Overview

MASA Outsourcing (Pty) Ltd is hiring a Telesales Consultant in Nelson Mandela Bay (Port Elizabeth / Uitenhage). The role is suited to someone who can bring discipline, judgement and steady execution to contributing to a focused call centre team with practical day-to-day responsibility.

Key Responsibilities

Take ownership of Proven telesales / internal sales / call centre experience – essential.
Support the team by managing ability to multitask and manage a high call volume.
Take responsibility for the core day-to-day work expected of a Telesales Consultant.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.

Requirements

Enough hands-on experience to understand the pace and standards of call centre work.
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.