Technology & Digital: Learnership (12-Months) - Centurion

Synopsis

Purpose of the role: The Company is committed to youth skills development, providing unemployed matriculants with an opportunity to gain work-based experience while participating in a Learnership Programme. Applications are invited for the Technology & Digital: Learnership for unemployed matriculants between the age of 18 and 23. The Learnership program will run for a period of twelve (12) months. A verification process will be undertaken to verify whether you have previous work anywhere within the Republic of South Africa.

Key Responsibilities

• Work based exposure may include the following: Reception Troubleshooting hardware, operating systems, software, user profiles, connectivity & general desktop-related issues.
• Installing, configuring, troubleshooting, and supporting business applications used by employees.
• Monitoring and managing devices through Intune and checking device compliance against organisational policies.
• Identify non-compliant devices and taking corrective actions to bring them back into compliance.
• Performing manual security patches, software updates, and ensuring devices have the latest required security updates.
• Responding to and resolving user calls and incidents logged with the regional ICT team Provide technical assistance directly to users and learning how to diagnose and resolve IT problems efficiently Identifying and resolving issues with computers, monitors, keyboards, mice, docking stations, and other ICT equipment.
• Conducting asset verification and ensuring that ICT equipment is correctly recorded, assigned, and accounted for.
• Troubleshooting printer connectivity, driver, configuration, printing, and hardware-related issues NB: Should you not be contacted within 2 weeks of your application, please consider it as unsuccessful.