Job Description

A leading property investment and development organisation is seeking an experienced Technical Manager to take responsibility for the strategic and operational management of all technical building assets, systems and infrastructure within a major shopping centre.
This is a senior technical facilities role suited to an experienced professional with a strong background in regional or super-regional shopping centres, building maintenance, technical asset management and capital projects. The role reports to the Senior Operations Manager.

KEY RESPONSIBILITIES

Manage the day-to-day operation, servicing, maintenance and repair of all technical, electrical and mechanical assets throughout the shopping centre.
Oversee technical infrastructure including:

HVAC systems
Fire protection systems
Lifts and escalators
Generators and backup power systems
Substations, transformers, switchgear and UPS systems
Solar plant and lighting infrastructure
Pumps and water systems
Sewer systems and stormwater infrastructure
CCTV and parking equipment
ETFE roofing and other specialist infrastructure.

Ensure planned and reactive maintenance is completed in accordance with statutory requirements, manufacturers' specifications and approved maintenance programmes.
Monitor equipment performance, reliability and condition and identify opportunities for optimisation.
Investigate major equipment failures, determine root causes and implement preventative measures.
Manage the technical asset register, condition assessments, maintenance histories and asset lifecycle plans.
Develop and manage capital replacement programmes and technical improvement projects.
Prepare technical assessments, project scopes, specifications, budgets and business cases.
Coordinate consultants, contractors and specialist service providers.
Manage contractor performance against SLAs, budgets, KPIs and building standards.
Ensure compliance with OHS requirements, statutory regulations, Certificates of Compliance and technical standards.
Manage technical maintenance budgets, including Capex and Opex.
Drive energy efficiency, sustainability and building optimisation initiatives.
Maintain technical records, inspection checklists, asset reports and annual building reports.
Monitor outstanding purchase orders and ensure compliance with required processes.
Manage escalated customer and tenant technical requests.
Provide regular reporting on technical performance, projects, expenditure, risks and key milestones.

MINIMUM REQUIREMENTS

Technical Diploma in Mechanical or Electrical Engineering.
Facilities Management Diploma will be an advantage.
OHS training/certifications.
NQF Level 6.
Minimum 5 years' experience in a Technical or Facilities Management role within a regional or super-regional shopping centre.
Strong experience in building maintenance and technical asset management.
Proven experience managing contractors, service providers and technical projects.
Experience with building management systems and technical reporting.
Strong knowledge of statutory compliance, OHS requirements and building regulations.
Experience managing technical Capex and Opex budgets.

KEY COMPETENCIES
The successful candidate will demonstrate:

Advanced Facilities Management
Advanced Building Maintenance
Advanced Project Management
Advanced Safety & Security Orientation
Advanced Risk Awareness
Advanced Accountability and Collaboration
Advanced Communication
Advanced Organising and Execution
Advanced Delegation
Expert Client Centricity
Expert Emotional Intelligence
Advanced Conflict Management
Strong decision-making and problem-solving abilities
High integrity and attention to detail

WHAT WE ARE LOOKING FOR
We are looking for a technically strong and commercially aware Technical Manager who can ensure the safe, reliable and efficient operation of a large shopping centre while protecting the long-term value of its assets.
If you have hands-on technical facilities management experience within a regional or super-regional shopping centre environment, together with strong contractor, compliance, maintenance and project management experience, we invite you to apply.

Should you not receive a response within 10 working days, please consider your application as unsuccessful

Technical Manager – Shopping Centre

Job Description