Role Overview

One Spark needs a Team Leader - Individual Life who can step into a practical role in Sandton. A key part of the work involves Individual Life Purpose of the Role As our Dis-Chem Life Team Leader.

Key Responsibilities

Support the team by managing combined Sales, you will be responsible for leading, coaching, and motivating a team of Call Centre Agents to deliver exceptional customer experiences, meet sales targets.
Support the team by managing you will create an environment where agents can thrive, balancing people leadership, operational excellence, and hands-on support to ensure every agent can succeed and ev.
Keep momentum on this is a role for a leader who is customer-obsessed, and passionate about growing people and performance.
Take responsibility for the core day-to-day work expected of a Team Leader - Individual Life.
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

Enough hands-on experience to understand the pace and standards of pharmaceutical work.
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.
Comfort with the systems, tools or technical platforms mentioned in the source role.