Role Overview

This Team Leader: Customer Services - Port Elizabeth opportunity in Gqeberha (Port Elizabeth) (Eastern Cape) gives the right candidate a chance to work in call centre with clear responsibilities and visible impact.

Key Responsibilities

Take responsibility for the core day-to-day work expected of a Team Leader: Customer Services - Port Elizabeth.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.
Spot risks early and escalate practical issues before they become blockers.

Requirements

3 to 5 years of relevant experience
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.