We are currently looking for a Support Services Supervisor who will be responsible for supervising the daily administrative and operational support functions within the Support Services Department.

Minimum Requirements:

Grade 12 (Matric).
Driver's License
Relevant Diploma / Degree in Administration, Finance, Business Management, or related field.
Strong MS Office skills (Excel essential).
SharePoint is advantageous.
Experience with ERS Biometrics, VTS, Klari-T, or similar systems is advantageous.
Strong numerical, analytical, and reporting skills.

Key Performance Indicators

Accuracy of administrative and financial records.
Timely processing of purchase orders and invoices.
Compliance with time and attendance reporting deadlines.
PPE stock accuracy and reporting.
Cash office reconciliation accuracy.
Timeliness and quality of operational reports.
Effective administrative support to operational departments.

Key Responsibilities

Supervise and coordinate daily activities of the Support Services administrative team.
Allocate workloads and monitor task completion.
Provide guidance on processes and systems.
Ensure deadlines and service levels are met.
Escalate operational issues where required.
Accounts Payable & Procurement
Oversee purchase order generation and ensure correct processing.
Monitor invoice submissions and processing accuracy.
Liaise with Finance on discrepancies or queries.
Maintain proper procurement documentation and records.
Oversee maintenance and accuracy of time and attendance records.
Ensure compliance with payroll submission requirements.
Review exception reports and investigate discrepancies.
Provide attendance and compliance reports to management.
Supervise PPE procurement, issuing, and tracking.
Monitor usage and replacement cycles in line with policy.
Maintain accurate distribution and stock records.
Prepare monthly PPE usage and compliance reports.
Oversee daily cash issuing and reconciliation.
Ensure reconciliation procedures are followed.
Review daily and weekly cash reports.
Maintain proper internal controls over cash processes
Oversee stationery procurement and stock control.
Ensure availability of administrative resources.
Maintain accurate stock records
Compile and distribute operational and administrative reports.
Monitor data accuracy across systems.
Provide information required for operational planning and decision-making.
Act as liaison between Support Services, Finance, and Operations.
Facilitate communication and resolve administrative queries.
Support operational continuity by streamlining processes.
Minimum 5 years’ administrative experience, preferably within Finance, Logistics, or Operations.
Supervisory or team coordination experience is advantageous.