Specialist Partner Management (ITSS)

Role Overview

Manage and strengthen a technology-partner ecosystem in Centurion by overseeing partner programmes, enablement, marketing, rebates, compliance, audits, performance, and collaboration with internal and external stakeholders.

Key Deliverables

• Lead joint marketing strategies between the business and partner channel, including campaigns across sales, presales, and services.
• Manage partner marketing funds and optimise rebate-programme administration, claims tracking, processing, and reporting.
• Identify training requirements, close competency gaps, and coordinate employee certifications and enablement initiatives.
• Facilitate communication between partners and internal stakeholders and align partner strategies with client-success objectives.
• Ensure partnership activities comply with legal, regulatory, and company requirements.
• Manage partner audits, action plans, corrective measures, and performance improvement.
• Act as primary liaison for assigned partners and support workshops, client presentations, and solution demonstrations.
• Track industry trends and improve partner-management processes.

Experience & Requirements

• NQF 6 three-year degree, diploma, or national diploma in IT, Engineering, or Commerce; or Grade 12 with substantial relevant experience.
• Five years’ relevant experience in an IT partner-support or partner-enablement environment, or seven years’ equivalent experience.
• Communication, budget-management, relationship-building, project-management, and business-partnership skills.
• Experience in stakeholder engagement, writing and reporting, planning, organising, and delivering customer outcomes.
• Must be willing to travel locally and internationally, sign an NDA, and comply with restraint-of-trade requirements.
• Valid driver’s licence required.