Role Overview

Network IT is hiring a Software Support Consultant in Johannesburg South. The role is suited to someone who can bring discipline, judgement and steady execution to contributing to a focused call centre team with practical day-to-day responsibility.

Key Responsibilities

Take ownership of Must have at least 2 years' telephonic, call centre and field support experience.
Take responsibility for the core day-to-day work expected of a Software Support Consultant.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.

Requirements

2 years of relevant experience
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.