An established food company is seeking a Shift Manager to oversee the efficient operation of its cold storage and distribution department, ensuring that all operational targets are achieved while maintaining strict adherence to food safety, quality, and compliance standards.

Requirements

Excellent written and verbal communication skills
Strong attention to detail and problem-solving ability
Self-motivated and able to work with minimal supervision
Ability to multitask and work under pressure
Strong decision-making and time management skills
Flexible and adaptable to operational demands
Reliable with own transport
Experience managing teams, including industrial relations (IR) matters
Willingness to learn and adapt to new systems

Key Responsibilities

Support and assist the Cold Store Manager in daily operations
Supervise and manage staff workloads across multiple teams
Oversee cold chain management and stock integrity
Ensure accurate stock allocation, picking, loading, and dispatch processes
Verify product condition, quantities, and documentation accuracy
Manage warehouse management system (WMS) / SAP processes and stock control
Ensure all sales orders and returns are processed correctly
Monitor and resolve operational issues and problem orders
Coordinate with logistics, production, trading, and other departments
Ensure compliance with food safety, health & safety, and housekeeping standards
Oversee loading and offloading of containers according to procedures and schedules
Ensure quality control checks are completed for incoming and outgoing goods
Report equipment breakdowns and operational risks to maintenance
Maintain accurate shift reports (damages, shortages, expired stock, etc.)
Ensure damaged stock is reprocessed and returned to inventory where applicable
Enforce SOP compliance across all teams and processes

Qualifications & Skills

Matric (Grade 12)
Qualification in Logistics or Warehouse Management (advantageous)
Computer literate (Excel, Word, Microsoft Office)
Experience with SAP or similar ERP system (preferred)

Experience Required

6–7 years’ relevant warehouse / cold storage / logistics experience