Role Overview

For candidates exploring design services jobs in Cape Town, this Service Coordinator role offers a grounded opportunity with room to contribute from the start.

Key Responsibilities

Support the team by managing the successful candidate will be responsible for scheduling and coordinating service calls, liaising with customers, allocating , and managing warranty claims and service.
Take ownership of Additional duties include maintaining accurate records, monitoring inventory, and supporting invoicing and service reporting.
Support the team by managing the ideal candidate is highly organised, able to work under pressure, and has strong communication and problem-solving abilities with experience in service management sys.
Take responsibility for the core day-to-day work expected of a Service Coordinator.
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

Enough hands-on experience to understand the pace and standards of design services work.
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.