A leading fashion retailer has an exciting opportunity for an experienced and driven Senior Store Manager to join its flagship store at the V&A Waterfront.

This role is ideal for a passionate retail leader with a proven track record in driving sales, developing high-performing teams, and delivering exceptional customer experiences. The successful candidate will be responsible for leading all aspects of store operations, ensuring commercial success, and maintaining the highest standards of customer service and brand presentation.

Key Responsibilities:

Drive sales performance and achieve store targets
Lead, coach, and develop store staff
Manage recruitment, training, and performance processes
Ensure exceptional customer service standards
Oversee stock control, shrinkage management, and inventory accuracy
Maintain visual merchandising and operational excellence
Manage store administration, cash handling, and daily reporting

Minimum Requirements:

Matric Certificate (essential)
Previous retail and customer service experience
Proven track record of achieving sales targets
2+ years of retail management experience preferred
Strong leadership, communication, and problem-solving skills

We Are Looking For Someone Who Is:

Target-driven and commercially minded
Passionate about retail and fashion trends
Confident, professional, and customer-focused
Able to motivate and inspire teams
Organised, adaptable, and able to perform under pressure