Senior Social Media & Content Manager

Role Overview

Lead global social-media strategy and content across South Africa, the United Kingdom and future markets for a technology lifecycle and circular-technology business. The role combines strategic planning with hands-on content, community management, brand guardianship, thought leadership and performance analysis.

Responsibilities

• Develop and execute global organic social strategy aligned with marketing, brand, demand-generation and commercial objectives.
• Build market-specific approaches for South Africa, the United Kingdom and future markets while maintaining consistent global messaging, tone and visual standards.
• Own annual and monthly content strategies, calendars and platform plans.
• Develop content pillars covering technology, IT lifecycle management, leasing, sustainability, circular economy, asset tracking, refurbished technology, customer success, innovation, people and industry insights.
• Translate positioning, products, services and industry expertise into platform-native content for customers, prospects, partners, employees and the wider business community.
• Create, edit, schedule and publish written, visual and video content; manage communities, comments and direct messages.
• Support thought leadership, employee advocacy, customer stories, campaigns and commercial demand generation.
• Monitor performance, prepare reports and recommend improvements using reach, engagement, traffic, leads, campaign contribution, content efficiency and competitive-positioning measures.

Requirements

• Senior experience in global social-media strategy, content creation and community management.
• Strong copywriting, editing, visual-content, brand-guardianship and thought-leadership capability.
• Commercial understanding of demand generation, customer engagement and performance analysis.
• Ability to work across multiple markets, audiences and platforms and coordinate internal and external stakeholders.
• Organised, data-aware and able to balance strategic planning with hands-on production.