Role Overview

Time Personnel needs a Senior Merchant Success Manager who can step into a practical role in Cape Town. A key part of the work involves Build and maintain strong, long-lasting merchant relationships to ensure exceptional client service and retention.

Key Responsibilities

Support the team by managing join us on SOCIAL MEDIA or visit our WEBSITE for more information.
Take responsibility for the core day-to-day work expected of a Senior Merchant Success Manager.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.

Requirements

5+ years of relevant experience
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.