Our client, based in Parow, Cape Town, is seeking a Sales Support Data Capturer with 3–5 years’ experience in a Sales Support or Data Capturing role within a similar environment. The ideal candidate must hold a Matric (Grade 12) qualification and have strong computer literacy with advanced MS Office skills, particularly Excel. Experience within a manufacturing environment, specifically within a Sales Department or similar setting, is essential. The successful applicant will demonstrate a high level of attention to detail, strong accuracy in data entry and reporting, and the ability to work efficiently with large volumes of data using Excel.

REQUIREMENTS:

3–5 years’ experience in a Sales Support or Data Capturing role within a similar environment
Matric (Grade 12) qualification
Strong computer literacy with advanced MS Office skills, particularly Excel
Experience within a manufacturing and sales environment
High level of attention to detail
Strong focus on accuracy in data entry and reporting
Ability to work efficiently with large volumes of data using Excel

DUTIES:

Internal Sales Coordination & Order Support:

Act as the internal point of contact for cross-departmental order-related queries
Gather and relay information between departments and the Sales Admin or Sales Consultant
Post structured updates in Microsoft Teams Sales Order channels
Track order progress internally and flag risks or delays
Follow up with Factory, Logistics, Procurement, and Design regarding:
ETAs
Production progress
Outstanding approvals
Delivery readiness
No direct client communication required

Incident Reports & Job Card Management:

Raise Incident Reports on Sage as requested by Sales Admin
Create Job Cards for snags or after-sales issues
Set up and manage corresponding Teams channels
Ensure all supporting documentation (photos, notes, delivery confirmations) is correctly saved
Monitor progress and follow up internally until resolution
Confirm readiness for closure with stakeholders (excluding invoicing requests)

Quote Register & Sales Reporting Control:

Maintain and manage the Quote Register (Excel)
Ensure all quotes issued are logged and updated accurately
Require Sales team members to blind copy Sales Support on all quotes issued
Update quote statuses:
Pending
Revised
Lost
Converted to Order
Replace outdated versions with updated revisions
Maintain accuracy and integrity of all records
Own and manage the Sales Management Report (Live Excel):
Control editing rights
Protect formulas and structure
Update weekly figures
Prevent unauthorized changes
Serve as the single point of accountability for reporting accuracy

WIP Monitoring & Order Health Checks:

Review WIP reports on Sage twice weekly (e.g., Tuesday & Friday)
Identify and flag:
Overdue Sales Orders
Orders pending invoicing
Incorrect or outdated delivery dates
Stalled orders between departments
Escalate issues to relevant Sales Admin
Follow up internally to ensure corrective action

Tender & Compliance Folder Management:

Maintain the Sales Tender Folder
Ensure all documentation is current and correctly stored
Monitor expiry dates of compliance documents
Set diary reminders for renewals
Follow up with departments for updated documentation

Documentation & Filing Discipline:

Ensure all Sales Orders, POs, quotes, floor plans, and delivery notes are correctly filed on server folders
Upload relevant documents to appropriate Teams channels
Confirm delivery notes are saved and aligned with WIP status
Flag orders ready for invoicing to Sales Admin (no direct invoicing requests)

Production & ETA Tracking:

Liaise internally with Factory, Procurement, and Logistics
Track production progress and ETAs
Communicate updates to Sales Admin or Sales Consultant
Proactively flag risks or delays

Draft Quote Assistance (Non-Client Facing):

Assist Sales Consultants with drafting quotes during quieter periods
Use approved costing and supplier information
Submit draft quotes for review and approval by Sales team members
Sales Consultants remain responsible for final approval and client communication

Site-Specific Safety File Coordination (End-to-End Ownership):

Confirm Safety File requirements with Sales Admin
Gather required documentation (ID copies, certificates, organogram, project info, etc.)
Liaise directly with external Health & Safety consultants
Obtain and submit quotations for approval and PO processing
Track Safety File progress until completion
Ensure final documentation is correctly saved on server and Teams
Obtain consultant invoice and submit to Finance for processing
Confirm completion and close off process internally

HOURS:

Should you meet all the requirements, apply today.