Sales Agent

Role Overview

For candidates exploring call centre jobs in Durban, this Sales Agent role offers a grounded opportunity with room to contribute from the start.

Key Responsibilities

• Take ownership of Previous call centre sales experience in the insurance sector.
• Take responsibility for the core day-to-day work expected of a Sales Agent.
• Work with colleagues, customers or suppliers to keep work moving and issues visible.
• Keep records, updates and handovers clear so decisions can be made with confidence.
• Maintain a professional standard of delivery, communication and follow-through.

Requirements

• Enough hands-on experience to understand the pace and standards of call centre work.
• Clear communication and the confidence to work with different stakeholders.
• Sound judgement, ownership of assigned work and willingness to solve problems properly.