A client of ours within the medical sector is looking for a Receptionist to join their team.

Location
Pretoria

Requirements:

Minimum of 2 years receptionist or front desk assistance experience within a medical environment
Ability to manage patient flow, prioritize tasks, and work under pressure
Professional verbal and written skills for patient interaction and answering inquiries
Proficiency in computers, and multi-line phone systems
National Senior Certificate

Responsibilities:

Greet visitors, verify patient identification and insurance information, and update each visit
Manage, schedule, and confirm appointments, and, as discussed
Answer and route phone calls, handle incoming/outgoing mail, and maintain office inventory, often using Microsoft Office
Collect co-pays and outstanding balances, process payments, and assist with insurance claim inquiries
Maintain a tidy reception and lobby area and ensure that required forms are available to patients