We are currently looking for a Quality Manager/ Quality Coordinator to ensure the effective administration, control, and continuous improvement of the Quality Management System (QMS) by maintaining accurate records, managing documentation, coordinating audits, and supporting compliance with internal procedures and customer requirements.

Minimum Requirements

Diploma or Degree in Quality Management, Industrial Engineering, or a related field
Experience working with Quality Management Systems (e.g., ISO standards)
Strong knowledge of document control systems and quality procedures
Excellent attention to detail and organizational skills
Strong analytical and problem-solving abilities
Good communication and report-writing skills
Ability to manage multiple tasks and meet deadlines
Proficient in Microsoft Office (Excel, Word, PowerPoint)

Key Responsibilities:

Maintaining all quality records
Document control: Design new documents and layouts (as communicated with relevant document users/supervisors), control of changes and revisions as per Document Control Procedures in the Quality Manual.
Updating quality documents/records as per operational changes/requests
Arrange/hold Management Reviews as per procedures in the Quality Manual
Control of issuing plating/testing certificates
Control of issuing of Salt Spray Certificates & Management of Salt Spray Procedure
Issuing of Banned Substance Certificates/completion of surveys or agreement from customers
Control of maintaining or issuing employee Job Descriptions
Management of quality process and inspection training
Processing / responding to customer complaints
Responsible for closures of all internal NCRs, customer NCRs, Audit NCRs, etc.
Auditee to Customers and Quality System auditors
Conducts/ensures that all Internal Audits are conducted as per the Quality Manual
Ensures that supplier approval and ratings are maintained as per the Quality Manual
5 years’ experience in a quality assurance or quality administration role