Role Overview

Che Leigh Personnel Consultants needs a QUALITY ASSURANCE MANAGER who can step into a practical role in Sandton. A key part of the work involves Manage inter-dependencies to achieve service objectives and ensure seamless operations.

Key Responsibilities

Support the team by managing provide oversight of communications specialist function, social media function, client retention function, and non-disclosure investigations, ensuring effective managemen.
Support the team by managing contribute to sustaining a competitive edge through external networking and benchmarking, resulting in enhanced service offerings and market positioning.
Take ownership of Define fair and innovative client service practices, creating a positive client experience and building long-term relationships.
Take responsibility for the core day-to-day work expected of a QUALITY ASSURANCE MANAGER.
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

Enough hands-on experience to understand the pace and standards of social services work.
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.
Comfort with the systems, tools or technical platforms mentioned in the source role.