Pharmacy Manager - Clicks Kokstad

Introduction

Lead a Clicks Pharmacy team in Kokstad to deliver high standards of patient care and service excellence. The Pharmacy Manager reports to the Area Manager.

Duties & Responsibilities

• Provide pharmaceutical care, accurate and safe dispensing, generic substitution, and advice within good pharmacy practice and the legal scope of practice.
• Manage dispensary operations, stock, shrinkage, housekeeping, administration, merchandising, and regulatory compliance.
• Maintain operational viability through financial management, target delivery, expense control, and corrective action.
• Select, lead, motivate, and develop employees, learners, and interns.
• Schedule staff appropriately and ensure time, attendance, and employee records are complete.
• Drive customer-service initiatives, loyalty, and participation targets.
• Integrate pharmacy, clinic, healthcare aisle, and store operations to provide a complete healthcare offering.
• Drive company values, team cohesion, and a high-performing culture focused on customer satisfaction and business value.

Education, Experience and Skills

• Registered Pharmacist with SAPC registration as the Responsible Pharmacist.
• Minimum two years' experience after community service.
• Minimum one year of people-management experience.
• Retail pharmacy and Unisolve experience are advantageous.
• Knowledge of SAPC and legal requirements, ethical practice, stock, cost, risk, compliance, patient care, counselling, labour legislation, financial management, and competency-based interviewing.
• Managerial, tutoring, coaching, planning, organising, problem-solving, customer-service, interpersonal, computer-literacy, and financial skills.

Essential Competencies

• Leading and supervising.
• Delivering results and meeting customer expectations.
• Planning and organising.
• Relating and networking.
• Following instructions and procedures.
• Coping with pressure and setbacks.
• Entrepreneurial and commercial thinking.
• Working with people and adhering to principles and values.
• Contractual hours are 45 hours over six days.