Operations Manager: Warehouse

Duties and Responsibilities:

• Ensure orders are picked, packed and dispatched in line with agreed to service level agreements (SLA's).
• Manage operational and cost of employment budgets while maintaining quality service levels.
• Ensure efficient use of space whilst adhering to stacking and storage principles.
• Ensure adequate resourcing and stock accuracy and availability.
• Define, implement and execute in accordance with stock policies.
• Set and manage access control procedures.
• Implement and control stock transfer/receiving policies and procedures within the warehouse.
• Ensure all orders reach the Courier timeously on a daily basis.
• Manage consumable expense and stock levels.
• Monitor the flow of orders from the sales floor and liaise with Sales floor Manager.
• THIS IS AN EE POSITION.

Requirements:

• Inventory management
• Total quality management
• Ability to manage, motivate and develop team members.
• Ability to easily adapt and thrive in a fast-paced working environment.
• Strong prioritisation, time-management, and project management skills.
• Good communication skills with ability to present complex information to a wide range of audiences.
• Customer service orientated while being efficient and proactive.
• Conflict resolution management.
• Creative and practical problem-solving skills – solution orientated.
• Attention to detail.
• Ability to work under pressure.
• Minimum 5-years' experience in Warehouse / Supply Chain Management and FMCG environments / 3 years relevant Managerial experience / WMS and ERP systems experience / ISO experience advantageous.
• Diploma/Degree in Logistics or Supply Chain Management.