Role Overview

This Operations Head – Sandton (JHB) opportunity in Johannesburg gives the right candidate a chance to work in call centre with clear responsibilities and visible impact.

Key Responsibilities

Take ownership of Strong background managing large-scale, multi-market contact centres.
Take ownership of Provide strategic and operational oversight of large-scale contact centres across multiple markets.
Take responsibility for the core day-to-day work expected of a Operations Head – Sandton (JHB).
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.

Requirements

A background that matches the practical demands of a Operations Head – Sandton (JHB) role.
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.