Online Merchandiser (E-commerce)

Our client is looking for an Online Merchandiser to improve online product presentation and drive conversion performance. This role suits someone who is detail-focused and understands how content influences customer decisions. You will manage product listings, imagery, category navigation, and basic promotional placement. The business expects accuracy because incorrect content can cause returns, complaints, and lost sales. You will work closely with buying, marketing, and e-commerce operations to align trading priorities. If you enjoy retail merchandising with a digital focus, this role is a strong opportunity.

• Maintain accurate product listings, attributes, pricing, and promotional tags.
• Optimise category navigation and site merchandising to support sales targets.
• Coordinate imagery and content updates, ensuring brand and quality standards.
• Monitor product availability and ensure online ranges reflect stock reality.
• Support campaign launches by updating banners, featured categories, and landing pages.
• Analyse basic performance metrics (CTR, conversion, search terms) and recommend improvements.
• Ensure content governance and audit trails for critical product changes.

• Diploma/Degree in Retail, Marketing, or Digital is advantageous.
• 2–5 years experience in online merchandising or e-commerce operations.
• Strong attention to detail and structured process discipline.
• Comfortable with CMS/product information tools (training provided where needed).
• Excel confidence and basic analytics understanding.
• Strong stakeholder communication skills.