National Operations Specialist (Property) - Midrand

Job Description

Role Purpose

Key Responsibilities

• Monitor approved CAPEX and major maintenance projects against budget, scope, programme and quality requirements.
• Conduct site verification and provide technical sign-off on CAPEX project milestones, including design compliance, quality of workmanship and practical completion.
• Verify projects prior to certification for payment.
• Consolidate CAPEX spend tracking across the portfolio.
• Maintain an accurate national CAPEX execution schedule.
• Provide execution-level input into asset lifecycle planning through site condition assessments and completed project data.
• Coordinate with Operations Managers, contractors and appointed professionals on project execution.
• Identify and escalate material project variances, risks and delivery challenges.

• Roll out and monitor adherence to national operational standards, SOPs and templates across precincts.
• Provide hands-on execution support to Operations Managers implementing operational and CAPEX initiatives.
• Identify inconsistencies, inefficiencies and gaps in operational execution and recommend corrective action.
• Project manage ad-hoc portfolio-level execution initiatives as directed by the National Operations Manager.

• Consolidate precinct-level information into standardised national reporting.
• Report on CAPEX progress, compliance, building performance and equipment performance.
• Monitor operational systems and dashboards, including relevant building management and CAPEX tracking platforms, to ensure data integrity.
• Provide accurate and timely execution-level reporting and insights.
• Identify early warning indicators, risks and variances and escalate these to the National Operations Manager.

• Conduct regular site inspections to assess internal compliance and operational performance.
• Execute the portfolio's risk and compliance monitoring programme at site level.
• Track remediation of audit findings relating to the OHS Act, SANS requirements, National Building Regulations and insurance risks.
• Monitor progress towards the resolution of compliance issues.
• Verify site-level compliance with approved policies, procedures and operational standards.
• Escalate non-compliance and material risks appropriately.

• Monitor service provider and contractor performance against agreed SLAs and execution KPIs.
• Verify on-site performance and identify deviations from agreed standards and contractual requirements.
• Escalate contractor and service provider underperformance to the National Operations Manager for appropriate contractual action.
• Support effective coordination between Operations Managers, contractors and professional teams.

• Gain structured exposure to strategic planning, budgeting and stakeholder management.
• Participate in cross-precinct projects to develop broad asset and portfolio knowledge.
• Undertake structured rotations or shadowing across precincts as part of an individual development plan.
• Build the technical, financial and operational capability required for future portfolio-level roles.

• Identify personal training and development needs and proactively address development gaps.
• Develop and implement a personal development plan.
• Participate in relevant training and development initiatives.
• Demonstrate the organisation's values and expected behaviours in all areas of responsibility.

Role Requirements

• Technical Diploma in Mechanical or Electrical Engineering, or an equivalent Facilities Management qualification.
• OHS / SAMTRAC qualification will be advantageous.
• 3–5 years' experience within a Facilities Management or Property Operations environment.
• Proven exposure to CAPEX project execution and building technical systems.
• Experience in multi-site operations and building/technical systems.
• Experience monitoring CAPEX and project execution, including site-level quality verification.
• Knowledge of health and safety, compliance and audit processes.
• Experience with operational reporting, data consolidation and dashboards/systems management.
• Strong Facilities Management knowledge.
• Project Management experience.
• Knowledge of building maintenance and technical infrastructure.
• Understanding of legal risk and compliance requirements.
• Strong organisational and execution capabilities.
• Ability to manage multiple projects and priorities across a portfolio.
• Strong communication, stakeholder management and interpersonal skills.
• High level of accountability, integrity and attention to detail.
• Strong analytical and problem-solving ability.
• Ability to work independently while collaborating effectively with site-based Operations Managers and other stakeholders.

Key Competencies

• Client Centricity
• Excellence
• Focus
• Urgency
• Risk Awareness
• Decision Making
• Integrity
• Collaboration
• Accountability
• Creativity
• Sustainability
• Advanced Communication
• Advanced Emotional Intelligence
• Advanced Conflict Management
• Expert Organising & Execution
• Advanced Delegating
• Expert Facilities Management
• Advanced Project Management
• Advanced Building Maintenance
• Legal Risk Management