Our Client Based in Sunninghill is looking for a Mobile Phone Repair Technician to be responsible for diagnosing, repairing, and maintaining mobile devices such as smartphones and tablets. The role requires strong technical skills, attention to detail, and the ability to deliver excellent customer service.

Required Skills & Competencies

Strong knowledge of smartphone hardware and software (Android & iOS).
Ability to use repair tools and diagnostic equipment.
Problem-solving and analytical skills.
Attention to detail and precision.
Good communication and customer service skills.
Time management and ability to work under pressure.

Educational Requirements

High school diploma or equivalent.
Technical certification in mobile device repair (preferred but not always required).
Relevant training in electronics or IT is advantageous.

Key Responsibilities

Diagnose hardware and software faults in mobile devices
Repair or replace components such as screens, batteries, charging ports, cameras, and buttons
Perform software troubleshooting, updates, and installations
Conduct water damage assessments and repairs
Test devices after repairs to ensure full functionality
Maintain accurate records of repairs, parts used, and customer details
Provide customers with repair quotes and timelines
Advise customers on device care and maintenance
Manage inventory of spare parts and tools
Ensure compliance with safety and quality standards