Role Overview

M&M Consulting needs a Medical aid- Customer Care Consultant who can step into a practical role in Bryanston. A key part of the work involves Medical aid- Customer Care Consultant Responsible for the resolution of queries in accordance with the medical scheme rules and legislation.

Key Responsibilities

Support the team by managing verify medical scheme membership and confirm benefits.
Take ownership of 2 to 4 years in the medical aid industry.
Take responsibility for the core day-to-day work expected of a Medical aid- Customer Care Consultant.
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.

Requirements

2 to 4 years of relevant experience
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.