Job Description

PROPERTY MAINTENANCE ADMINISTRATOR – RETAIL & INDUSTRIAL PROPERTY
DO NOT APPLY IF YOU DO NOT HAVE THE EXPERIENCE
Century City CPT
Salary: R12 000 – R19 000 per month, depending on experience

Are you the person who stays calm when a geyser bursts, a tenant needs urgent assistance, and three contractors are waiting for instructions?

We are looking for a highly organised and proactive Maintenance Administrator with experience in retail or industrial property management. This is not a routine filing position. You will be the coordination hub ensuring that maintenance requests are logged, contractors are dispatched, tenants are updated, and repairs are completed properly.

What You Will Be Doing

- Receive and prioritise maintenance requests from tenants and property teams.
- Create job cards and coordinate reactive and planned maintenance.
- Obtain quotations and allocate work to approved contractors.
- Follow up continuously until repairs are completed and verified.
- Coordinate emergency repairs and dispatch contractors when required.
- Process contractor and supplier invoices.
- Assist with tenant recoveries and insurance claims, including burst-geyser claims.
- Maintain accurate maintenance records on systems such as MRI or MDA.
- Track maintenance costs, stock, spare parts and tools.
- Keep tenants informed and resolve maintenance-related complaints professionally.
- Prepare reports for management and maintain compliance and certification records.

What YOU Need
- Grade 12.
- At least two years’ relevant maintenance administration experience.
- Previous experience within retail or industrial property management is essential.
- Strong contractor, tenant and work-order coordination experience.
- Good working knowledge of Microsoft Office, particularly Excel.
- Excellent organisational and multitasking ability.
- Strong communication and customer-service skills.
- The ability to remain composed and make sound decisions during urgent maintenance situations.
- High attention to detail and disciplined follow-through.
- Practical experience using the MRI property management system
- Strong property maintenance coordination and contractor-management capability.

Working Hours**

Monday to Friday: 08:00–17:00
You will be on standby every second weekend to receive emergency calls and dispatch contractors when necessary.