A global commercial business with a strong international footprint operating within the refreshment sector is looking to appoint an experienced Key Accounts Manager to take ownership of key customer partnerships and drive sustainable commercial growth.
This role requires a commercially astute individual who can operate in complex customer environments, balance strategic planning with execution, and deliver value across long-term customer relationships.

What the role involves
This position plays a central role in managing strategic accounts within the refreshment category, with responsibility for both growing existing business and identifying new commercial opportunities.
The focus is on delivering profitable growth through strong customer partnerships, disciplined account management, and commercially sound decision-making.

Core areas of responsibility

Own and manage a portfolio of strategic customer accounts within the refreshment category
Build and maintain strong, long-term customer relationships across multiple stakeholder levels
Identify, develop, and convert commercial opportunities across assigned accounts
Lead pricing discussions, negotiations, and commercial agreements in line with business frameworks
Develop and execute structured account plans aligned to growth objectives
Monitor market trends, customer activity, and competitive movements to inform commercial strategy
Manage forecasting, pipeline accuracy, and contribute to budgeting cycles
Collaborate with internal cross-functional teams to ensure effective delivery and customer satisfaction
Drive both account expansion and new business development within existing portfolios

Key Requirements

Bachelor’s degree in Business, Commerce, or related field
Minimum 8 years’ experience in Key Account Management, Strategic Sales, or equivalent commercial roles
Proven track record of managing complex customer relationships and delivering sustained revenue growth
Experience within FMCG, food manufacturing, or fast-paced commercial environments
Strong commercial acumen with advanced negotiation and influencing capability
Strong analytical thinking and structured decision-making ability
Excellent communication and stakeholder engagement skills across senior levels
Ability to operate effectively in high-pressure, target-driven environments
Strong ownership mindset with a consistent focus on delivery and results