Our client is seeking an enthusiastic and talented Key Account Manager to be based at their Head Office in Firgrove. The successful candidate will be responsible for managing and growing key customer accounts, driving sales growth, and strengthening long-term client relationships across all regions. The role focuses on identifying new business opportunities, achieving sales and margin targets, and ensuring high levels of customer satisfaction through strategic account planning, market insight, and effective collaboration with internal teams. The Key Account Manager will report directly to the General Manager and will be based in Firgrove.

Responsibilities

Maintain and increase sales of products to the existing customer base
Assess local market conditions and identify current and prospective sales opportunities and create new business
Create sales budget for regional customers and monitor turnover against it on a monthly basis
Achieving weekly, monthly and annual KPIs
Present strategic planning to improve client results
Meet margin targets
Ensuring high levels of customer satisfaction
Collaborating with the sales team to maximise profit by up-sell and cross-sell potential within existing customers
Monitoring market trends and providing regular feedback including on competitors
Acting as the main point of contact between key clients and internal teams
Compiling reports on account progress, goals and forecasts
Meeting all client needs and deliverables according to proposed timelines
Visit customers and follow up on leads
Demonstrate and present products and attend to trade exhibitions
Adhere to high ethical standards and comply with all regulations/applicable laws
Network to improve the presence and reputation of the branch and company

Requirements:

At least 4 years of proven experience as Key Account manager in the food service and/or retail industry
Network of contacts within the purchasing departments of the main players in the Food service and Retail is required
Have proven strong track record of success within account management
Experience in delivering client-focused solutions.
Highly goal oriented, assertive and a hands-on problem solver.
Ability to communicate, present and influence credibly and effectively at all levels of the organization.
Analyse and draw inference from data
Self-motivated and self-directed
Excellent communication & interpersonal skills.
In possession of own car
Willing to travel within different regions

*ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*

Key Account Manager (Frozen Food)