Role Overview

Tumaini Consulting is recruiting for a Junior Service Delivery Manager in Johannesburg. This role sits in Information Technology & Digital Communications and is suited to someone who can contribute with discipline, sound judgement and practical delivery.

Key Responsibilities

Our client is looking for a Junior Service Delivery Manager to join their team.
• 2–5 years' experience within Service Delivery, Service Desk, or IT Operations • Produce accurate and professional executive-level service delivery reports
Keep records, communication and handovers clear and professional.
Escalate issues early and support consistent delivery standards.

Requirements

5 years' experience within Service Delivery, Service Desk, or IT Operations • Produce accurate an
Clear communication, good organisation and reliable follow-through.
A practical working style with attention to detail and service quality.
Comfort with the systems, tools or technical platforms mentioned in the source role.