Job Description

About the Role

MyTalent Software is looking for a tech-savvy Junior Accounts Executive with strong communication skills and practical experience using design tools. You will support client accounts, assist with onboarding and create client-facing materials while managing tasks independently and responding confidently to everyday challenges.

Responsibilities

Communicate professionally with clients by email, phone and online meetings. Assist with client onboarding, account setup and platform walkthroughs. Create and update branded templates, documents and visual materials using design tools. Apply client branding consistently and check layouts, wording and formatting. Capture client requirements accurately and coordinate internal follow-up. Respond to routine platform queries and guide clients through relevant features. Investigate straightforward issues and escalate technical matters with clear supporting information. Assist with checking templates, account configurations and system changes before client review. Maintain accurate account notes, task records and follow-up dates. Manage assigned tasks independently and flag risks to deadlines early. Prepare meeting notes and follow up on agreed actions. Check names, attachments, links and recipient details before sending communications.

Requirements

Matric / Grade 12. At least one year of relevant experience in client services, account support, digital administration or a similar role. Practical experience using design tools such as Canva, Adobe Photoshop, Illustrator or InDesign. The ability to create professional materials and follow brand guidelines. Strong digital literacy and confidence learning unfamiliar software. Clear, professional verbal and written communication. The ability to think on your feet and solve everyday problems. Confidence working independently and taking responsibility for assigned tasks. Strong attention to detail, particularly when reviewing client information and communications. Good organisation and the ability to manage competing priorities. Willingness to work on-site in Pinelands. Experience with CRM systems, software onboarding, basic HTML or software testing would be advantageous.