Are you a people person with a passion for technology, digital communication, and building meaningful relationships? We're looking for a Junior Account Executive to join our growing team and help deliver exceptional experiences to our clients.

This is an exciting opportunity for someone looking to grow their career in SaaS, client management, and account development while working alongside an experienced and supportive team.

Your Mission

As a Junior Account Executive, you'll support our client success efforts by assisting with onboarding, maintaining client relationships, and ensuring clients get the most value from our products and services. You'll learn the ins and outs of SaaS account management while becoming a trusted point of contact for our clients.

What You'll Be Doing

Support the onboarding of new clients and help ensure a smooth transition into our platform
Build and maintain positive relationships with clients through regular communication
Assist in identifying client needs and escalating opportunities or concerns to senior team members
Monitor client engagement and usage, helping to identify areas where additional support may be needed
Collaborate with Sales, Product, and Support teams to deliver an excellent client experience
Maintain accurate client records and updates within CRM systems
Assist with client communications via email, phone, video calls, and social platforms
Contribute to client retention and satisfaction initiatives

What You Bring

1–2 years of experience in a customer-facing role (sales, customer service, account management, recruitment, hospitality, or similar)
Strong communication and interpersonal skills
A genuine interest in technology, SaaS, and digital platforms
Comfortable using online tools and learning new software quickly
Strong organisational skills and attention to detail
A proactive attitude with a willingness to learn and grow
Social media awareness and confidence communicating online
Ability to work effectively both independently and as part of a team

Nice to Have

Previous experience in SaaS, technology, recruitment, or customer success
Exposure to CRM systems such as HubSpot, Salesforce, or similar platforms
Experience supporting clients or customers in a professional environment

Why Join Us?

A culture of transparency, innovation, and inclusivity
Hands-on training and mentorship from experienced professionals
Exposure to international clients and global markets
Opportunities for career growth and advancement
Work with innovative SaaS products that make a real impact
Collaborative and supportive team environment

Ready to Apply?

Send us your CV and a brief cover letter (or a short Loom video introduction) telling us why you'd be a great fit.

We're excited to help launch the next stage of your career.

Job Type: Full-time

Experience:

Customer-facing role: 1 year (Preferred)
SaaS or technology industry: Advantageous

Work Location: In person