Role Overview

This IT Technical Account Manager (Senior Support Engineer) opportunity in Gauteng gives the right candidate a chance to work in it with clear responsibilities and visible impact.

Key Responsibilities

Keep momentum on relevant IT certifications (CompTIA A+/N+, Microsoft 365 certifications preferred).
Support the team by managing 3+ years in technical account management or IT service delivery.
Take responsibility for the core day-to-day work expected of a IT Technical Account Manager (Senior Support Engineer).
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.

Requirements

3+ years of relevant experience
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.