Key details
Quick facts about this role
Location
Sandton, Gauteng
Work mode
On-site
Compensation
Market related
Posted
16 Apr 2026
Closes
06 May 2026
Jozi Jobs
IT Systems Support Engineer
Are you a degree-qualified IT Systems Support Engineer looking for your next opportunity?
Our client, based near Bryanston, is seeking a professional with experience in first- and second-line support, as well as server configuration and cloud-based systems. In this role, you will support both on-site and remote users while maintaining a secure, reliable, and high-performing IT infrastructure across multiple locations.
This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about problem-solving, user support, and continuous improvement of systems and processes.
REQUIREMENTS
Our client, based near Bryanston, is seeking a professional with experience in first- and second-line support, as well as server configuration and cloud-based systems. In this role, you will support both on-site and remote users while maintaining a secure, reliable, and high-performing IT infrastructure across multiple locations.
This is an excellent opportunity for someone who thrives in a fast-paced environment and is passionate about problem-solving, user support, and continuous improvement of systems and processes.
REQUIREMENTS
- 3-year IT Degree required
- CompTIA A+, Network+ or Security+ is advantageous
- 3 – 5 years’ experience configuring and supporting the below technologies:
- Local and remote Windows Desktop and Server environments
- Microsoft 365 environments including Azure, Intune, Teams rooms
- Networking switches
- Mailing collaboration systems
- Disaster recovery systems
- Cloud technologies
- Experience liaising with suppliers of IT equipment and ISPs
- Experience working in a team environment with a support ticketing system
- Must possess an extremely high level of attention to detail in their work
- Good command of the English language both written and spoken essential
- Must have reliable own transport
- Must be willing to work overtime and after hours/standby when required
- Attending to all 1st and 2nd line Support of the Windows desktop environments for all local and remote offices
- Configuring and supporting Windows server environments both onsite and cloud based
- Configuring and supporting Microsoft 365 environments i.e. Azure, Intune, Teams etc.
- Configuring and supporting Networking switches, VOIP systems and CCTV/Access control for all local and remote offices
- Procurement of desktops, laptops and other IT equipment for the SA offices
- Setup and configuration of the mailing collaboration systems
- Setup and configuration of Disaster recovery systems
- Liaising with suppliers of IT equipment, IT services etc.
- Setup and configuration of all desktops and laptops for the local and remote offices
- Triage and adhere strictly to the SLAs of the IT ticketing system
- Responsible for ensuring all tickets do not go out of SLA by chasing up and escalating as and when necessary
- Monitoring of Internet links at all offices and ensuring any issues are followed up and resolved as soon as possible
- Regularly reviewing and updating of IT processes, procedures and documentation as required
- Regular checks of IT systems to ensure optimal uptime
- Monthly recons of all IT expenses
- Conducting IT training for all new staff