IT Support Technician

Role Overview

For candidates exploring it jobs in Cape Town, this IT Support Technician role offers a grounded opportunity with room to contribute from the start.

Key Responsibilities

• Support the team by managing escalate complex issues to the IT Manager or external providers where appropriate.
• Support the team by managing maintain accurate documentation of incidents, requests, and IT assets.
• Keep momentum on follow IT policies, security standards, and best practices.
• Take responsibility for the core day-to-day work expected of a IT Support Technician.
• Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

• 3 to 5 years of relevant experience
• A practical working style with the ability to prioritise when several tasks compete.
• A professional approach to deadlines, service quality and daily priorities.