Role Overview

For candidates exploring it jobs in Johannesburg, this IT SUPPORT / IT OPERATIONS ENGINEER (ENTRY-MID LEVEL) (Parktown) role offers a grounded opportunity with room to contribute from the start.

Key Responsibilities

Support the team by managing log, manage, prioritise, and resolve IT support tickets via the approved ticketing system.
Take ownership of Provide first- and second-line IT support (onsite and remote).
Support the team by managing 1–3 years' experience in IT Support, IT Operations, or Infrastructure Support.
Take responsibility for the core day-to-day work expected of a IT SUPPORT / IT OPERATIONS ENGINEER (ENTRY-MID LEVEL) (Parktown).
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

1 to 3 years of relevant experience
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.
Comfort with the systems, tools or technical platforms mentioned in the source role.