Role Overview

For candidates exploring it jobs in Johannesburg, this IT Support Engineer (Jhb) role offers a grounded opportunity with room to contribute from the start.

Key Responsibilities

Support the team by managing provide second & third-line IT support within a ticket-based ITSM environment.
Take ownership of o Diploma/Degree in IT, Computer Science, or related field (or equivalent experience).
Support the team by managing o 3 Years Minimum experience in IT infrastructure fundamentals, networking (DNS, DHCP, TCP/IP), and Windows OS (macOS advantageous).
Take responsibility for the core day-to-day work expected of a IT Support Engineer (Jhb).
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

3 years of relevant experience
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.
Relevant qualifications or certifications will strengthen the application where required by the employer.