Job Description

An established organisation is looking for a hands-on IT Support Administrator/Technician to take responsibility for its IT systems, infrastructure and technical support across Head Office and branches.

Key Responsibilities:

Manage and maintain IT hardware, software, networks and servers
Provide technical support and troubleshoot hardware and software issues
Manage user accounts, access rights and IT security
Support Sage Evolution, Sage VIP Payroll and other business systems
Manage antivirus, firewalls, backups and IT infrastructure
Conduct IT audits and ensure remedial actions are implemented
Monitor and maintain CCTV systems
Support IT procurement, projects and system implementations
Maintain IT records and identify/manage technology risks
Provide technical support to branches and travel as required

Requirements:

Minimum 3–5 years’ relevant IT support/administration experience
Relevant IT qualification
Relevant software and/or networking certification
Knowledge of networking, servers, hardware and software
Strong troubleshooting and problem-solving skills
Ability to work independently and manage a broad IT environment

If you have the technical expertise and hands-on approach required for this role, please forward your profile for consideration.

IT Support Administrator / Technician

Job Description