Role Overview

Armstrong Appointments is hiring a IT Customer Support Agent - DOCUSTSUPPORT in Gauteng, Durban and Cape Town. The role is suited to someone who can bring discipline, judgement and steady execution to building, supporting or improving systems that people rely on every day.

Key Responsibilities

Take ownership of Our client is looking for motivated and dynamic individuals who want to further their career in the IT industry to join their team as .
Take ownership of You will be responsible for diagnosing and resolving a wide range of IT issues and delivering an exceptional end-user experience.
Keep momentum on iT qualification (Diploma/Degree advantageous).
Take responsibility for the core day-to-day work expected of a IT Customer Support Agent - DOCUSTSUPPORT.
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

3+ years of relevant experience
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.
Relevant qualifications or certifications will strengthen the application where required by the employer.