Synopsis

We are seeking a motivated and customer-focused Internal Salesperson to join our team. The successful candidate will be responsible for managing customer enquiries, processing sales and factory orders, preparing quotations and providing efficient sales administration support.

Key Responsibilities

Handle customer enquiries received telephonically and in person, and assist customers in identifying their exact product requirements.
Prepare accurate quotations and follow up on outstanding and aged quotations to maximise sales opportunities.
Create and process customer sales orders in line with company policies and procedures.
Process factory orders, submit orders to the factory and follow up on outstanding orders.
Keep customers informed and provide regular updates regarding the progress of their orders.
Follow up on outstanding payments relating to goods scheduled for delivery.
Handle sales-related administration, including cash-up registers, invoices and credit notes.
Assist with weekly stock counts and stock takes, report stock variances and conduct re-checks where required.
Provide general administrative and sales support as required by management.

Qualifications / Minimum Requirements

Approximately 3 years’ sales experience, preferably within the trailer axle, trailer components or a related technical industry.
Strong verbal communication skills in both English and Afrikaans.
Ability to communicate effectively with customers, both telephonically and face-to-face.
Good technical aptitude and the ability to understand products and their applications.
Good working knowledge of Microsoft Word and Excel.
The ideal candidate will be organised, customer-focused, technically minded and comfortable working in a fast-paced internal sales environment.