Our client is needing your excellent customer skills to deal with their incoming enquiries and phoning of new clients to assess their current product requirements.

This leading company based in Montague Gardens offers their customers a quality product line required by building/hardware stores and contractors.
Efficiency and being well-organised is what will make you successful for this role.

REQUIREMENTS

Matric
2 – 3 years’ experience in a similar role
Excellent communication, interpersonal and organisation skills
Self-driven with initiative, deadline driven, excellent planning & organisational skills
Ability to work under pressure and adapt to changing demands and conditions
High attention to detail, enthusiastic and committed
Experience within the Warehouse and Retail industry
Experience working with electrical equipment and tools
Understanding of sales performance metrics

DUTIES

Process orders via email and over the phone and assist over the counter sales for walk in customers
Making outbound calls to potential customers and following up on leads by referring the customer to the respective external sales reps
Ensure information on customer orders is correct
Liaise with the warehouse department ensuring timeous deliveries of orders
Assisting with quarterly stock takes
Understand customer needs and continuously promoting products to new and existing customers
Contacting customers to ensure the accuracy of information on the invoices
Follow up on sales quotes weekly
Maintain accurate records of all follow ups made with customers with feedback to management
Updating product knowledge by studying new product descriptions and participation in the on-the-job training opportunities

Salary: Dependent on experience

Internal Sales - Lighting / Hardware Industry