Internal Sales Consultant – Durbanville

Are you a customer-focused, hands-on sales professional looking to grow your career in sales?
 
Our client in Durbanville is seeking your minimum 2 years experience in a customer-facing or sales role, ideally within hardware, construction or equipment hire.
 
Technical or hardware knowledge, along with strong communication skills in English and Afrikaans, is essential to support clients in the construction industry as well as walk-in customers.

REQUIREMENTS 

• Gr 12 or similar, with tertiary studies in business management preferred
• Valid driver’s licence and reliable transport
• 1 – 3 years’ experience in internal sales, preferably in a technical, hardware or tool hire environment
• Strong customer service and relationship-building skills
• Excellent communication skills in English & Afrikaans
• High level of administrative accuracy and attention to detail when preparing quotes
• Computer literate (MS Office; experience with point-of-sale or hire systems advantageous)
• A proactive, problem-solving mindset with the ability to take initiative
• Ability to work under pressure in a busy, operational environment 

DUTIES 

• Assist walk-in customers and telephonic enquiries with product selection and hire solutions
• Prepare quotations, process orders and manage invoicing
• Ensure accurate administration of contracts and customer records
• Coordinate with the yard and operations team to ensure equipment availability and readiness
• Handle customer queries, follow-ups and problem resolution professionally
• Maintain strong product knowledge to confidently advise clients (further training provided)
• Support stock control and general branch administration
• Assist the Branch Manager with reporting, planning and operational oversight
• Gradually take on supervisory responsibilities

 
Salary: R negotiable dependent on experience