Insurance Claims Consultant

Synopsis

A professional insurance team in Durban is seeking a Non-Motor Insurance Claims Consultant to manage claims and deliver responsive client service.

Key Responsibilities

• Manage non-motor claims from notification through resolution.
• Assess claims against policy terms and procedures.
• Gather, review and verify supporting documentation.
• Provide claim-status updates and respond to client enquiries.
• Maintain accurate claims records and service standards.

Qualifications / Minimum Requirements

• Sound understanding of short-term insurance products and claims processes.
• Strong client-service and communication skills.
• Accurate documentation-review ability.
• Organised approach to multiple claims.