Our client is seeking an experienced Imports, Exports & Clearing Manager to oversee and strengthen the end-to-end import and export logistics function within a fast-paced seafood distribution environment.

The role is responsible for ensuring smooth cargo movement, full customs compliance, and efficient coordination across shipping lines, transporters, cold storage facilities, and internal stakeholders. The successful candidate will drive operational efficiency, cost control, and timely shipment execution while ensuring all regulatory and documentation requirements are met.

KEY RESPONSIBILITIES:

Oversee and manage the full clearing and forwarding function, including import and export operations, documentation, and logistics coordination
Lead and organise the clearing and forwarding team to ensure efficient daily operations
Ensure all shipments are correctly documented, cleared via EDI, and released timeously through Customs and relevant authorities
Monitor, apply for, and manage all regulatory permits (ITAC, DAFF, Rebate permits), ensuring renewals are submitted within required timeframes
Track all shipments and provide weekly vessel and operational updates to senior management
Coordinate bookings with shipping lines and airlines, including freight negotiations and rate requests
Manage cargo due orders, shipping instructions, and release documentation for all consignments
Ensure timely delivery and collection of containers within free time to avoid demurrage and additional costs
Coordinate transport arrangements and delivery schedules with cold stores, transporters, and logistics partners
Handle import and export documentation including Certificates of Origin (EURO 1), airfreight releases, and customs paperwork
Liaise with shipping lines, customs authorities, Port Health, DAFF, and other regulatory bodies to resolve shipment issues
Monitor customs deferment accounts and ensure financial controls are maintained
Analyse shipping routes and logistics options to optimise cost, efficiency, and environmental impact
Prepare freight quotations, invoices, and shipment costings
Oversee SAP updates, PO planning reports, and system data accuracy
Ensure compliance with all customs regulations, company policies, and international trade laws
Manage issue resolution for detained, stopped, or delayed cargo until final release
Support procurement and finance teams with shipment-related documentation and payment processes
Drive continuous improvement in clearing and forwarding processes and systems

REQUIREMENTS:

Bachelor’s degree or Diploma in Supply Chain Management, Logistics, or a related field
Minimum of 5 years’ experience in a Clearing and Forwarding or Customs Logistics environment
Strong knowledge of customs procedures, import/export documentation, and freight forwarding processes
Experience working with SAP and MS Office (Excel, Word, Outlook)
Excellent communication skills, both written and verbal, across all business levels
Strong analytical, problem-solving, and critical thinking abilities
High attention to detail with strong organisational skills
Ability to work under pressure, meet tight deadlines, and manage multiple priorities
Strong leadership skills with the ability to manage and coordinate a team
Understanding of shipping lines, freight negotiation, and logistics coordination
Knowledge of regulatory bodies such as Customs, DAFF, ITAC, and Port Health
Must have own reliable transport
Flexible and adaptable to operational demands
Self-motivated, reliable, and results-driven

Imports, Exports and Clearing Manager