Role Overview

iOCO needs a ICT USER SUPPORT TECHNICIAN who can step into a practical role in Cape Town. A key part of the work involves ICT USER SUPPORT TECHNICIAN We are seeking a customer-focused and proactive User Support Technician with 1–3 years of experience in IT Service Desk and End User Support environment.

Key Responsibilities

Keep momentum on assist with IT asset tracking and inventory updates.
Support the team by managing o IT -related certificate or diploma (e.g.
Take ownership of IT Support, Information Technology, Systems Support) o 1–3 years' experience in an IT Service Desk or End User Support environment.
Take responsibility for the core day-to-day work expected of a ICT USER SUPPORT TECHNICIAN.
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

1 to 3 years of relevant experience
Clear communication and the confidence to work with different stakeholders.
Sound judgement, ownership of assigned work and willingness to solve problems properly.
Relevant qualifications or certifications will strengthen the application where required by the employer.