Head of Supply Chain & Procurement Operations

Job Description

• Relevant commercial tertiary qualification including a Finance qualification
• Minimum ten years experience in a similar role ideally in the electronics/technology B2B sales industries,
• Strong understanding of financial and margin management and pricing strategies
• Ability to analyse performance metrics and market trends
• Good understanding of accounting principles & practices, systematic and meticulous
• Demonstrated influencing and negotiation skills, strong communication skills
• Strong leadership skills to coach and lead team confidently
• Understanding of international import supply chain management and distribution
• Knowledge of domestic warehousing and courier operations
• Advanced skills in the use of Microsoft 365 products and ERP systems
• Good prioritising and time management skills
• High degree of professionalism, cultural sensitivity with strong interpersonal skills
• Excellent written and spoken skills in English
• Available to work full-time & undertake occasional national/international travel.

• Contribute to the development and implementation of strategies to enhance customer service, increase sales & efficiency, and the overall profitability of the business
• Lead price negotiations with suppliers & approve pricing & profit margin.
• Ownership of supplier qualification and audits
• Identify efficiencies and cost savings in work processes & systems
• Actively participate in business improvement initiatives and projects
• Overall management of debtors, creditors, processing functions
• Establish and enforce credit control policies and limits, payment disputes/escalations

• Cash flow forecasts, optimise working capital through effective payables management
• Drive continuous improvement in order processing efficiency and turnaround times
• Develop and maintain SOPs for order management processes
• Ensure pricing, discounts, and terms are applied correctly & coordinate with procurement, logistics, & sales team to ensure seamless order fulfilment
• Management of Procurement & Logistics - lead price negotiations with suppliers
• Approve pricing & profit margin, quality check quotations
• Negotiate service level agreements (SLA’s) with suppliers, vendors and third parties
• Negotiate cost/pricing, monitor SLA compliance, vendor performance & cost analysis
• Ownership of supplier/ vendor audits, build and nurture relationships
• Participate in customer meetings and negotiations as required.
• Conduct customer price analysis.
• Ensure all financial operations comply with company policies and statutory requirements.
• Maintain strong internal controls and audit trails producing timely management reports
• Drive process standardisation and system improvements (ERP optimisation).
• Lead operations meetings & ensures statutory compliance for all entities.
• Sets specific performance goals and standards & evaluate performance
• Responsible for training and developing staff.