Head: IT Infrastructure & Operations

Key Responsibilities

• Develop and execute the IT Infrastructure & Operations strategy.

• Oversee enterprise infrastructure including servers, storage, networking, databases and cloud technologies.

• Ensure high availability, disaster recovery and business continuity.

• Lead IT service delivery and ITIL-based operational processes.

• Manage information security, infrastructure risks and compliance.

• Deliver infrastructure projects within scope, budget and timelines.

• Lead, mentor and develop the Infrastructure & Operations team.

• Build strong stakeholder and vendor relationships.

• Ensure compliance with governance frameworks and organisational standards.