Role Overview

This Group Benefits Senior Representative and Service Manager opportunity in Pretoria gives the right candidate a chance to work in design services with clear responsibilities and visible impact.

Key Responsibilities

Keep momentum on dual-Function Consulting and Management: Act as both a and a dedicated client service manager to deliver a seamless end-to-end employee benefits experience.
Keep momentum on client Relationship and Service Delivery: Manage day-to-day servicing inquiries, resolve escalated queries, and build sustainable, long-term corporate relationships.
Support the team by managing a minimum of Matric with a relevant NQF 4 or 5 qualification in Financial Services will also be considered.
Take responsibility for the core day-to-day work expected of a Group Benefits Senior Representative and Service Manager.
Work with colleagues, customers or suppliers to keep work moving and issues visible.

Requirements

Relevant experience in design services or a closely related field.
Good planning habits, attention to detail and reliable follow-through.
Comfort working to agreed standards while adapting when operational needs change.
Relevant qualifications or certifications will strengthen the application where required by the employer.