Role Overview

Surgo PTY Ltd is hiring a German-speaking Customer Service Representative (Remote) in Windhoek. The role is suited to someone who can bring discipline, judgement and steady execution to building, supporting or improving systems that people rely on every day.

Key Responsibilities

Take responsibility for the core day-to-day work expected of a German-speaking Customer Service Representative (Remote).
Work with colleagues, customers or suppliers to keep work moving and issues visible.
Keep records, updates and handovers clear so decisions can be made with confidence.
Maintain a professional standard of delivery, communication and follow-through.
Spot risks early and escalate practical issues before they become blockers.

Requirements

A background that matches the practical demands of a German-speaking Customer Service Representative (Remote) role.
A practical working style with the ability to prioritise when several tasks compete.
A professional approach to deadlines, service quality and daily priorities.