Front Office & Research Assistant

Role Overview

A dual-function role suited to someone who can hold the front office with professionalism while providing meaningful administrative, reporting and data-management support to a Research team.

Responsibilities

• Manage front-office operations, welcome visitors and ensure a professional first impression at all times.
• Coordinate meeting rooms, boardroom bookings and office logistics.
• Provide dedicated administrative support to the Research team, including data capturing, data management and general research coordination.
• Compile, format and write reports and presentations to support research outputs.
• Conduct information searches and gather supporting research material.
• Draft correspondence, take minutes and manage documentation.
• Manage and maintain documents and workflows through SharePoint or a similar platform.
• Support day-to-day office administration as required.
• Work Monday to Thursday from 08:00 to 16:30 and Friday from 08:00 to 16:00.

Requirements

• Matric plus a relevant degree or diploma in Business Administration, Research, Office Management or a similar field.
• One to two years of experience in a front-office or administrative role.
• Strong report-writing skills and the ability to compile and format clear, professional documents.
• Advanced Microsoft Office skills, including Word, Excel, PowerPoint and Outlook.
• Experience with SharePoint or a similar document and workflow-management platform.
• Fluent written and verbal Afrikaans and English.
• Comfortable working with AI tools in a professional environment.
• Professional and confident manner, strong communication skills, ability to multitask and shift between front-office and research support.